1. Who we are
Controller: B MAGIC ENTERTAINMENT LTD
Company number: 15534411
Registered office address:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Contact email: hello@themagicmastery.com
For the purposes of data protection law, we are the data controller of the personal data we collect through this website.
We process personal data in line with applicable UK data protection laws, including the UK GDPR, the Data Protection Act 2018, and, where relevant, PECR for cookies and marketing communications.
2. Information we collect
Information you give us directly
This includes information you provide when you create an account, enrol in a course, make a purchase, join a programme, fill in a form, or contact us.
This may include:
- your name
- email address
- password
- display name
- biography or profile details
- profile picture
- messages, comments, questions, or other content you submit to us
Payment information
Payments are processed securely by our third-party payment provider. We do not store your full card details ourselves, but we may receive limited payment information such as:
- payment status
- transaction ID
- subscription or order details
- limited billing metadata
Course and usage data
To help deliver the service and improve the learning experience, we may collect information about how you use the site, such as:
- pages you visit
- courses or lessons you view
- lessons you complete
- quiz results or progress data
- clicks, interactions, and general activity on the platform
Device and technical data
We may automatically collect certain technical information, including:
- IP address
- browser type and version
- operating system
- device type
- referral source
- approximate location based on IP address
- login and access timestamps
Cookies and similar technologies
We use cookies and similar technologies to keep the site working properly and, where permitted, to understand how people use it.
3. How we use your information
- create and manage your account
- provide access to courses, programmes, and paid content
- process payments and purchases
- send service-related emails, updates, and support messages
- respond to your questions or requests
- track course progress and improve the user experience
- monitor site performance, trends, and usage
- protect the site against fraud, abuse, unauthorised access, or other illegal activity
- comply with legal and regulatory obligations
- send marketing emails where you have agreed to receive them
4. Our legal bases for using your data
Performance of a contract
When we need to process your data to create your account, deliver your purchase, provide access to courses, or manage subscriptions.
Legitimate interests
When it is in our legitimate interests to run, improve, and protect our business and platform, provided those interests are not overridden by your rights.
Consent
When you have given us permission, for example for non-essential cookies or marketing emails.
Legal obligation
When we need to keep or disclose data to comply with the law, tax rules, accounting requirements, or lawful requests from authorities.
5. Cookies
We use cookies and similar technologies for essential site functions such as logging in, keeping your session active, saving preferences, and maintaining security.
Where required by law, we will ask for your consent before using non-essential cookies, such as analytics cookies.
You can manage cookies through your browser settings and, where available, through our cookie banner.
6. Sharing your information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who help us operate the website and deliver our services. This may include providers for:
- payment processing
- website hosting
- course delivery
- analytics
- email communications
- customer support
We may also disclose personal data where required to do so by law, or where necessary to protect our rights, users, or business.
7. International data transfers
Some of the service providers we use may process personal data outside the UK.
Where that happens, we take appropriate steps to protect your data, including using approved transfer mechanisms such as the UK International Data Transfer Agreement or Standard Contractual Clauses where required.
8. Data retention
We keep personal data only for as long as we need it for the purposes described in this policy, including to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.
In some cases, we may retain certain records for up to 6 years for legal, tax, and accounting reasons.
If you would like us to delete your account or data, you can contact us at hello@themagicmastery.com.
9. Your rights
Depending on your location, you may have the right to:
- access the personal data we hold about you
- correct inaccurate or incomplete data
- request deletion of your data
- object to or restrict certain processing
- request a copy of your data in a portable format
- withdraw consent at any time where we rely on consent
- complain to a data protection regulator
To exercise any of these rights, contact us at hello@themagicmastery.com.
If you are in the UK and are unhappy with how your data has been handled, you can also complain to the Information Commissioner's Office (ICO).
10. Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
That said, no method of storing or transmitting data online is completely secure, so we cannot guarantee absolute security.
11. Children's privacy
Our website and services are not intended for children, and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us and we will investigate and, where appropriate, delete that information.
12. Marketing communications
If you opt in, we may send you emails about updates, offers, new courses, or related content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at hello@themagicmastery.com.
Service-related emails, such as purchase confirmations, account notices, or important updates, are not affected by marketing preferences.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will post the updated version on this page and update the "Last updated" date at the top.
14. Contact us
If you have any questions about this Privacy Policy or want to make a privacy-related request, please contact us:
B MAGIC ENTERTAINMENT LTD
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Email: hello@themagicmastery.com