Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, enrol in a course, make a purchase, or contact us. This includes:

• Account information: Your name, email address, and password.
• Profile information: Display name, biography, and profile picture you choose to add.
• Payment information: We do not store card details directly. Payments are processed securely by our payment provider (Polar).
• Usage data: Pages you visit, courses you view, lessons you complete, quiz scores, and other interactions with the platform.
• Device and technical data: IP address, browser type, operating system, and referral source.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information (receipts, enrolment confirmations).
• Send you technical notices, updates, and support messages.
• Respond to your comments and questions.
• Monitor and analyse trends and usage to improve your experience.
• Detect, investigate, and prevent fraudulent or illegal activity.

3. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information.

We may share your information with trusted third-party service providers who assist us in operating our website, including:

• Supabase — Authentication and database.
• Polar — Payment processing.
• Resend — Transactional email delivery.
• Mux — Video hosting and streaming.
• Cloudflare — DDoS protection and CDN.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time from your account settings.

6. Your Rights

Depending on your location, you may have the following rights:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at hello@themagicmastery.com.

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access. However, no security system is impenetrable and we cannot guarantee the security of our systems.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the service after any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@themagicmastery.com.